Connect the Bots! Robots and Artificial Intelligence in Hotels

 

Thank you to enRoute Magazine and Air Canada

for publishing my story:

Connect the Bots! Robot Travail!”

 

FIRST SPOTTED:

At The Cosmopolitan of Las Vegas, Rose, the scintillating artificial intelligence chat bot can lead you on a graffiti art tour of the property by text message. She will educate you about the artists, answer questions about events and entertainment as well as share her knowledge about “secret pizza.”

WHY:

Erica Johnson, Director of Communications at Waldorf Astoria Las Vegas explains: “Waldorf Astoria and Hilton will always be a people-first industry.  We believe advances in robotics and artificial intelligence can be used to complement the award-wining service provided by our Team Members. Our robot, Pepper, enhances the guest experience by providing information on hotel features and amenities.” She can dance, pose for a selfie and tell a story.

Where ELSE:

At Waldorf Astoria in Beverly Hills, use Alexa voice commands to operate the shades, lights and order towels. Robots like H2M2 at Monville Montreal and Fetch and Jett at Vdara in Vegas created by Savioke in California can make room deliveries. Ask H2M2, the first hotel robot in Canada, to bring two full meals. Fetch’s most common delivery is coffee and can carry four hot cups at once as well as toothpaste, aspirin and snacks.

Want to see my art tour with Rose?


Read the article in Air Canada’s magazine enRoute online:

Click here and go to page 34

Lisa Ellen Niver

Lisa Ellen Niver, M.A. Education, is a science teacher and an award-winning travel expert who has explored 101 countries and six continents. She sailed the seven seas by cruise ship for seven years and backpacked for three years in Asia. Find her talking travel at KTLA TV and in her We Said Go Travel videos with over one and a quarter million views (1,250,000) on her YouTube channel. She is the founder of We Said Go Travel which is read in 235 countries, named #3 on the top 1000 Travel Blogs and the top female travel blogger 3 times in 2019. She has hosted Facebook Live for USA Today 10best, is verified on Twitter and has over 160,000 followers across social media. Niver is a judge for the Gracies Awards for the Alliance of Women in Media and also ran fifteen travel competitions publishing over 2500 writers and photographers from 75 countries on her own site, We Said Go Travel. From 2017 to 2020 in the Southern California Journalism Awards and National Arts and Entertainment Journalism Awards, she has won three times and been a finalist fourteen times for her broadcast television segments, print and digital articles. Niver won an award for her print magazine article for Hemispheres Magazine for United Airlines in the 2020 Southern California Journalism Awards. She was also a finalist for four other categories including online journalist of the year, digital story for activism journalism with Ms. Magazine, educational reporting for Wharton Magazine and a broadcast lifestyle feature for KTLA TV in Los Angeles.    Niver won a 2019 NAEJ (National Arts and Entertainment Journalism) award for one of her KTLA TV segments and was a finalist for articles published in both Ms. Magazine and Wharton Magazine. In 2018,  she was a finalist for stories in Smithsonian, PopSugar Fitness and the Saturday Evening Post. Niver won a 2017 Southern California Journalism Award for her print story for the Jewish Journal and was a finalist for travel reporting. Niver has written for AARP, American Airways, Delta Sky, En Route (Air Canada), Hemispheres (United Airlines), Jewish Journal, Luxury Magazine, Ms. Magazine, Myanmar Times, National Geographic, POPSUGAR, Robb Report, Saturday Evening Post, Scuba Diver Life, Sierra Club, Ski Utah, Smithsonian, TODAY, Trivago, USA Today 10best, Wharton Magazine and Yahoo. She is writing a book, “Brave Rebel: 50 Scary Challenges Before 50,” about her most recent travels and insights. Look for her underwater SCUBA diving, in her art studio making ceramics or helping people find their next dream trip.  http://lisaniver.com/one-page/

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