Connect the Bots! Robots and Artificial Intelligence in Hotels

 

Thank you to enRoute Magazine and Air Canada

for publishing my story:

Connect the Bots! Robot Travail!”

 

FIRST SPOTTED:

At The Cosmopolitan of Las Vegas, Rose, the scintillating artificial intelligence chat bot can lead you on a graffiti art tour of the property by text message. She will educate you about the artists, answer questions about events and entertainment as well as share her knowledge about “secret pizza.”

WHY:

Erica Johnson, Director of Communications at Waldorf Astoria Las Vegas explains: “Waldorf Astoria and Hilton will always be a people-first industry.  We believe advances in robotics and artificial intelligence can be used to complement the award-wining service provided by our Team Members. Our robot, Pepper, enhances the guest experience by providing information on hotel features and amenities.” She can dance, pose for a selfie and tell a story.

Where ELSE:

At Waldorf Astoria in Beverly Hills, use Alexa voice commands to operate the shades, lights and order towels. Robots like H2M2 at Monville Montreal and Fetch and Jett at Vdara in Vegas created by Savioke in California can make room deliveries. Ask H2M2, the first hotel robot in Canada, to bring two full meals. Fetch’s most common delivery is coffee and can carry four hot cups at once as well as toothpaste, aspirin and snacks.

Want to see my art tour with Rose?


Read the article in Air Canada’s magazine enRoute online:

Click here and go to page 34

Lisa Ellen Niver

Lisa Ellen Niver, M.A. Education, is a television host, travel journalist as well as a passionate artist, educator and writer who has explored 101 countries, 6 continents and sailed on cruise ships for seven years on the high seas and backpacked for three years in Asia. She is the founder of We Said Go Travel which was read in 212 countries in 2018 and named #3 on the top 1000 Travel Blog and the top female travel blogger 3 times in 2019. Find her talking travel at KTLA TV and in her We Said Go Travel videos with over one million views on her YouTube channel. She has hosted Facebook Live for USA Today 10best, is verified on both Twitter and Facebook, has over 150,000 followers across social media and ran fifteen travel competitions publishing over 2500 writers and photographers from 75 countries. She has been a finalist for six Southern California Journalism Awards in the past three years and won an award for her Jewish Journal article. Niver has written for AARP, American Airways, Delta Sky, En Route (Air Canada), Hemispheres (United Airlines), Jewish Journal, Luxury Magazine, Ms. Magazine, Myanmar Times, National Geographic, POPSUGAR, Robb Report, Saturday Evening Post, Scuba Diver Life, Sierra Club, Ski Utah, Smithsonian, Trivago, USA Today 10best, Wharton Magazine and Yahoo. She is writing a book, “Brave Rebel: 50 Scary Challenges Before 50,” about her most recent travels and challenges. Look for her underwater SCUBA diving, in her art studio making ceramics or helping people find their next dream trip. http://lisaniver.com/one-page/

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