Connect the Bots! Robots and Artificial Intelligence in Hotels

 

Thank you to enRoute Magazine and Air Canada

for publishing my story:

Connect the Bots! Robot Travail!”

 

FIRST SPOTTED:

At The Cosmopolitan of Las Vegas, Rose, the scintillating artificial intelligence chat bot can lead you on a graffiti art tour of the property by text message. She will educate you about the artists, answer questions about events and entertainment as well as share her knowledge about “secret pizza.”

WHY:

Erica Johnson, Director of Communications at Waldorf Astoria Las Vegas explains: “Waldorf Astoria and Hilton will always be a people-first industry.  We believe advances in robotics and artificial intelligence can be used to complement the award-wining service provided by our Team Members. Our robot, Pepper, enhances the guest experience by providing information on hotel features and amenities.” She can dance, pose for a selfie and tell a story.

Where ELSE:

At Waldorf Astoria in Beverly Hills, use Alexa voice commands to operate the shades, lights and order towels. Robots like H2M2 at Monville Montreal and Fetch and Jett at Vdara in Vegas created by Savioke in California can make room deliveries. Ask H2M2, the first hotel robot in Canada, to bring two full meals. Fetch’s most common delivery is coffee and can carry four hot cups at once as well as toothpaste, aspirin and snacks.

Want to see my art tour with Rose?


Read the article in Air Canada’s magazine enRoute online:

Click here and go to page 34

Lisa Ellen Niver

Lisa Niver is an award-winning travel expert who has explored 102 countries on six continents. This University of Pennsylvania graduate sailed across the seas for seven years with Princess Cruises, Royal Caribbean, and Renaissance Cruises and spent three years backpacking across Asia. Discover her articles in publications from AARP: The Magazine and AAA Explorer to WIRED and Wharton Magazine, as well as her site WeSaidGoTravel. On her award nominated global podcast, Make Your Own Map, Niver has interviewed Deepak Chopra, Olympic medalists, and numerous bestselling authors, and as a journalist has been invited to both the Oscars and the United Nations. For her print and digital stories as well as her television segments, she has been awarded three Southern California Journalism Awards and two National Arts and Entertainment Journalism Awards and been a finalist twenty-two times. Named a #3 travel influencer for 2023, Niver talks travel on broadcast television at KTLA TV Los Angeles, her YouTube channel with over 2 million views, and in her memoir, Brave-ish, One Breakup, Six Continents and Feeling Fearless After Fifty.

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