Connect the Bots! Robots and Artificial Intelligence in Hotels

 

Thank you to enRoute Magazine and Air Canada

for publishing my story:

Connect the Bots! Robot Travail!”

 

FIRST SPOTTED:

At The Cosmopolitan of Las Vegas, Rose, the scintillating artificial intelligence chat bot can lead you on a graffiti art tour of the property by text message. She will educate you about the artists, answer questions about events and entertainment as well as share her knowledge about “secret pizza.”

WHY:

Erica Johnson, Director of Communications at Waldorf Astoria Las Vegas explains: “Waldorf Astoria and Hilton will always be a people-first industry.  We believe advances in robotics and artificial intelligence can be used to complement the award-wining service provided by our Team Members. Our robot, Pepper, enhances the guest experience by providing information on hotel features and amenities.” She can dance, pose for a selfie and tell a story.

Where ELSE:

At Waldorf Astoria in Beverly Hills, use Alexa voice commands to operate the shades, lights and order towels. Robots like H2M2 at Monville Montreal and Fetch and Jett at Vdara in Vegas created by Savioke in California can make room deliveries. Ask H2M2, the first hotel robot in Canada, to bring two full meals. Fetch’s most common delivery is coffee and can carry four hot cups at once as well as toothpaste, aspirin and snacks.

Want to see my art tour with Rose?


Read the article in Air Canada’s magazine enRoute online:

Click here and go to page 34

Lisa Ellen Niver

Award-winning travel expert Lisa Ellen Niver has explored 101 countries and talks travel on KTLA-TV and her website, We Said Go Travel, which is read in 212 countries. Her YouTube videos have nearly 900,000 views and she has more than 140,000 followers on social media (verified on Facebook and Twitter). She sailed on the high seas for seven years and she has been nominated for five Southern California Journalism Awards in the past two years and received 2nd place for her Jewish Journal article. Niver has written for publications including AARP, American Airways, Delta Sky, Luxury Magazine, Ms. Magazine, Robb Report, Sierra Club, Smithsonian, Saturday Evening Post, United Airlines (Hemispheres) and USA Today 10Best. http://lisaniver.com/one-page/

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