iTube is the Place for APPLE in BALI! They are WIZARDS!
When my Macbook Air crashed during the first week of our journey, I had visions of angels bringing me a new one. George and I were sure that it’s only future use would be as a bookend. First I saw only the gray screen with the spinning wheel of death; then the battery refused to charge. That was a bad sign.
Who breaks their new toy so quickly? I blamed myself for trying to add new features but it turns out that maybe other issues existed. Once I stopped being angry at myself, and two mac specialists said someone would have to touch the computer to fix it, we started to look for an Apple Store.
Online I found a place called Macbali; I read a few expats had been there. We were returning to Kuta for a few essential errands including fixing the laptop, so I found the business’s address and hoped for the best. When we walked into the store I did not feel relieved. No one seemed to know much about Apple products except an absent technician. At least they said we could call him.
Wandering the streets, we turned essentially the wrong way and saw a sign, iTube. I thought this is the place. We walked into the store. There were apple products and signs everywhere. Several large iMacs and every other Mac product I could think of sat on the shelves. An employee named Gede introduced himself and I showed him the errant computer. He opened it and we saw the so-called spinning wheel of death. He got a special “recovery hard drive,” did a few magic computer things, and said, “Three days.”
I replied, “Three days?” He said, “Three hours.” I said, “Hujan besar,” which means big rain but really, tears ran down my cheeks. He said, “Tida Appa Appa,” which means, No worries. I said, “Berapa Harga,” or, How much? For 350,000Rp (about $40) he said he would back up my files and re-install the OS (operating system) and all would be bagus or good.
With an invigorated step, I filled out the paperwork and handed over the computer and twenty-four hours later I had a working laptop! It seems my Air port was not updated, so the USB I tried to install made a mess. Gede proved himself a magician and later showed me a few new tricks.
If you need any Apple or Mac help in Bali, definitely go to the wizards of iTube. I highly recommend this store if you want to buy something Mac or Apple-related or have a problem with your Iphone or other hand-helds.
And me, I should be all set for rest of the year, or at least until my next computer crash.
Contact the iTube Store: [email protected] 80361 +62 361 767 140
Jalan Raya Kuta no 100, Kuta, Bali, Indonesia